Support and guidance for partners and practice leaders
You have real influence over whether your team gets support, including your practice manager. This page sets out the business case and the practical tools.
Why this matters in practice terms
Wellbeing support is linked to a 14 to 29% drop in absenteeism and higher job satisfaction across the workforce. Set against the cost of turnover, recruitment and locum cover, this is a retention decision as much as a wellbeing one.
Leading with compassion
Coaching-informed conversations, not directive ones: asking what someone needs rather than telling them what to do. Using your own team’s GP Staff Survey data as a starting point for a conversation, not just a number to report upward. This is grounded in the King’s Fund’s work on compassionate leadership: empathy paired with thoughtful action, not empathy alone.
Supporting your practice manager
Most practices have one practice manager, with no internal peer to compare notes with. Protecting their time the way you protect your own matters here. See the practice managers page.
Tools
CWTH and practice-based
Coaching scheme. Mentoring scheme. CPD calendar. Insights Discovery training.
NHS health and wellbeing framework. Sickness Absence Toolkit. Menopause and the workplace. BMA Burnout questionnaire. Core Managers: Developing Inclusive Workplaces.